Andrea Drugay Writing & Editing Resume

Andrea Drugay | Writer and Editor in San Francisco

I’m a writer and editor in San Francisco experienced in UX, UI, mobile, marketing, and content strategy for tech, health / wellness, and beauty / fashion. I’ve spent many years writing in tech for various areas, including SaaS, biometrics, social media networks, ecommerce, and Google. I love innovative, intelligent teams with whom I can collaborate on new projects and campaigns.

• I write and edit, and I manage writers. I’m passionate about growing and scaling writing teams in corporate tech environments and providing tech teams with resources to improve their writing skills across the board. I love organizing and hosting events for writers to build relationships and community.

• I’m an ex-Googler, speaker and panelist for design and writing events including Smashing, AIGA, and IoT World, writing workshop coordinator, and semi-regular blogger.

• My writing—including essays, nonfiction, fiction, and poetry—has been featured on corporate and personal blogs, and in various literary journals and anthologies.

• I’m passionate about creating clear and positive user experiences with my words, and I love to help people create the best possible copy they can write.

• I’m skilled in tech tools, interpersonal relationships, and finding the balance between theory, analysis, and hands in the dirt. I love innovative, intelligent teams with whom I can collaborate on new projects and campaigns.

• I will energize your web copy and content, provide your users with an easy and delightful experience, transform your social media, flesh out your blog posts, develop your stories, make sure all of your content is on-brand, and edit everything to the smallest detail.

• I love creating and maintaining style guides and writing resources for broader teams, too.

WORK EXPERIENCE

Dropbox
Senior UX Writing Manager, April 2018–Present
Senior UX Writer, Sept. 2016–April 2018
San Francisco, CA

Key Responsibilities:
• Manage UX writers across two product orgs: Growth and Enterprise
• Expanded Growth Writing team 6x in 8 months
• Established and scaled Growth Writing team across 150-person org
• Launched cross-functional initiatives to scale process and copy creation
• Major product launches include new onboarding for individuals and teams, and complex admin features like Team Disband and Member Suspension

Responsibilities include:
• Recruit, hire, train, and mentor UX writers, copywriters, and proofreaders
• Lead UX writers to ship world-class copy that meets business goals
• Create and maintain culture for a healthy, happy, high-functioning team
• Facilitate writing feedback workshops
• Run companywide workshops and talks on writing, editing, and design
• Advocate with leadership for tools, process improvements, and strategy
• Host and run events for writers at Dropbox and in the design community
• Editor of Dropbox.design: establish editorial direction and strategy for 35k monthly views; developmental edits for non-writers; publish 1.7x per month
• Manager and lead for companywide content style guide
• As an IC, led UX copy for Growth and Enterprise products

Goodshop
Lead Writer (freelance)
March 2016–August 2016
San Francisco, CA

• Led all web and mobile UX writing for charitable website and onboarding emails for 2 major product launches and 1.5m subscribers
• Managed corporate blog re-launch and led editorial strategy for team of contributing writers
• Created and launched new brand voice and tone content style guide

Independent Consultant: Freelance Writing and Editing
June 2007–2016
San Francisco, CA

Clients included:
• Sano Intelligence (Lead Copywriter), 2015–2016
• Posh (Social Content Strategist, Writer), 2014–2015
• Goodby, Silverstein & Partners (Copy Editor), 2007–2012
• Rosetta | Formerly LEVEL Studios (Copy Editor), 2011–2012
• Publicis & Hal Riney (Copy Editor), 2011

Spiraledge, Inc (iSport.com)
Writer | Content Manager
May 2010–October 2011
San Jose, CA

• Led all user-facing copy for two pillars of social networking subsite
• Wrote and edited 200+ long-form articles

Blogger | Book Author
Self-Employed
October 2007–Present

• Author of 2 non-fiction books and 6 fiction books
• Lifestyle blogger with 15k+ visitors per month (andreadrugay.com)

Google Inc
Learning and Development Writer, Trainer
June 2002–June 2007
Mountain View, CA

• Led internal trainings for 100+ new hires in Online Sales & Operations
• Led development and creation of all internal training materials for Blogger
• Wrote Froogle Newsletter for 6 quarters, 3 countries (US, UK, Germany)
• Wrote and developed support docs, training materials, and customer support materials for 3+ teams
• Developed email feedback training for AdSense support specialists
• Created and managed the Google Online Sales & Operations Style Guide

EDUCATION

MFA, Creative Writing
San Francisco State University
San Francisco, CA

BA, Communication
Santa Clara University
Santa Clara, CA

PUBLICATIONS

How to Survive Beauty School: The Ultimate, No-Nonsense Guide to Thriving as a Cosmetology Student (Author)
July 2015

A Year of Natural Health and Beauty: 52 Easy, Frugal, Natural Ideas to Enhance Your Mind, Body, and Spirit (Author)
July 2014

Nothing But The Truth So Help Me God: 51 Women Reveal the Power of Positive Female Connection (Essayist)
October 2012

Published by Andrea Drugay

Writer and editor in San Francisco. Lover of all things healthy & wise. Blogger, runner, yogi, author of books available @Amazon!